FAQ
What time is check-in and check-out?
Check-in and check-out times vary depending on the property. Full details will be provided in your booking confirmation email before your arrival.
How do I collect the keys?
Key collection instructions will be sent to you prior to your arrival. Depending on the property, this may be via a secure key collection point or self check-in.
Is Wi-Fi included?
Yes. Complimentary high-speed Wi-Fi is included in all ARK Suites apartments.
Do you provide towels and toiletries?
Yes. Fresh towels, bed linen and essential toiletries are provided for every stay.